City of Sheridan : FAQ

Frequently Asked Questions

How much water can Big Goose WTP make?
4.5 million gallons per day.

Can I use BGWTP for hunting access to State Land?
No. For security reasons, access is not allowed.

Can we schedule a tour for our science class?
Yes. Please call 674-7787

Where does the water go?
Pipes serving Big Goose Valley, City and Little Goose Valley

Can you turn our water back on?
No. Please call Collections for that.

Why do you sample our house water?
We know the water is good when it leaves the plant. Sampling out in the system ensures good water to the tap.

Why do you keep the gates locked?
Our drinking water deserves the added security.

Why is backflow prevention so important?
See Chapter 2 of the Cross-Connection Control Manual availble from the U.S. Environmental Protection Agency.

Where can I get a list of primary and secondary water standards?
List of Drinking Water Contaminants & MCLs availble from the U.S. Environmental Protection Agency.

Can I get additional information on the water?
Yes. We have a consumer confidence report we mail out annual or upon request.

What does the Fire Deptarment/HAZMAT do at the plant?
The Fire Department/HAZMAT and EMS respond to chlorine leak alarms.

Why is water conservation important?
Water conservation is important during drought years for obvious reasons - to maximize the availability of our precious water resources. It is also important for Sheridan area users in non-drought years for a different reason. As part of the Twin Lakes expansion project, the Army Corps of Engineers is requiring the Sheridan Area to reduce daily water use by 12% per account by the year 2020. Each year the City reviews the water conservation activities and reports the water use to the Corps. Additionally, we project our ability to meet the conservation requirement.

Why do operators come to my door and request to take a sample from my tap?
Drinking Water Regulations require operators to monitor the quality of the water at random locations throughout the system. Your cooperation with operators help us meet the requirements of the Safe Drinking Water Act. Your cooperation is appreciated. To increase your comfort level with allowing operators to enter your home or place of business, feel free to ask for City identification.

Do we fluoridate the water?
NO

Why does our water sometimes smell like chlorine?
We have to maintain a trace of chlorine throughout our system, so some places have higher amounts than others.

Is that the plant on Fort Road?
No, We are located West of Town on Soldier Creek Road.

How many people work there?
3

Who keeps the plant so clean?
The Operators